“Edgewaveserve’s ‘Beyond IT’ approach enables a client to achieve improvements to their productivity and profitability through a combination of state-of-the-art enterprise asset management and IT helpdesk support,” lauds Olivia Smith, MD, and Co-founder of Edgewaveserve. The company initiates a client partnership by constructing a complete asset database of the customer— including all desktop and server hardware and software, the network infrastructure, and infrastructure information such as warranties.
“Edgewaveserve adds value to a client’s business by aligning our offerings with the precise commercial objectives of the customer. From the very start to the end, we take each step by mapping the consumer interests in that step and push it a bit further with our solutions and services,” says Smith.
Edgewaveserve’s ‘Beyond IT’ approach enables a client to achieve unprecedented improvements in business productivity and profitability through a combination of state-of-the-art enterprise asset management and IT helpdesk support
Edgewaveserve’s customer-centric approach has differentiated the company from its peers since the company’s inception. By ensuring total independence from third-party enterprises and applications in its services, Edgewaveserve can deliver unlimited IT support on a fixed-price contract. Pushing the boundaries of IT services in EAM much further, the company has been developing a new solution that will deliver exceptional business insights and business intelligence for firms to achieve their enterprise-level objectives successfully in the long run.