Infor: Interconnecting Asset Performance and Business Growth

Charles Phillips, CEO

The advent of technological solutions and tools has permeated into various industry segments, driving companies to be heavily reliable on physical infrastructure and equipments and effectively manage them to augment their business and financial performances. Enterprise Asset Management (EAM) software aids businesses to pull the resources together to drive excellence in operations and bring transparency in finances. Recognizing the role of EAM in an enterprise, New York-based Infor provides asset management solution to help its customers to understand the relationship between operational performance and business growth.

The firm delivers industry-specific products for improving capital asset management to enhance predictive maintenance, minimize non-compliance, efficient use of energy, increase reliability, and support sustainability initiatives. “The industry-specific editions give our clients unparalleled flexibility to zero in on the specialized, industry requirements that can turn asset management into a competitive advantage,” says Charles Phillips, CEO, Infor. Infor EAM is one of the company’s flagships offering that connects departments and teams through its mobile business application. Infor EAM software caters to the distinct needs of the industries with its best-in-class solutions -Infor EAM Enterprise, Infor EAM Energy Performance Management, and Infor MP2.

The fully web-enabled EAM solution is designed and implemented to cover a multitude of business areas like manufacturing, healthcare, hospitality, public sector, and oil and gas. Infor EAM highlights under-performing assets to reduce the productivity or customer satisfaction. The solution’s easy to use interface provides clear navigation to job information, allowing simple management of employees with few jobs and tweaking preventive maintenance schedules that are aimed at reducing costly reactive maintenance. Client’s can view their purchasing cycle and access only the information that is relevant and available to reduce their procurement to pay time frames.

The industry-specific editions give our clients unparalleled flexibility to zero in on the specialized, industry requirements that can turn asset management into a competitive advantage

Additionally, users can maneuver stock management tools to review stock quantities and undertake the transactions required to keep assets in production. Infor EAM can further reduce the freight costs through minimizing expensive last minute air freight purchases and giving the clients the ability to hold the correct stock levels at any given time.

The company’s EAM software offers an online portal where clients can sign in to their homepage displaying an inbox with a list of customized pending tasks on the application. The dashboard displays the key performance indicators like overall labor performance, performance by department, craft utilization, and much more. The pending work can be assigned to a specific worker using the same application. With in-built functionalities, such as graphical work, Infor EAM differentiates itself from standard maintenance software systems by enabling users to make well informed operational decisions.

First Transit, a provider of transportation solutions which maintains about a fleet of 12,500 buses and 19,000 employees was looking for a company to perform the management and maintenance of their transit fleets. The company sought Infor EAM to address its needs. The open architecture of Infor EAM adapted to their transport solutions business needs and reduced their maintenance cost to as low as six percent of the annual revenue. The web-enabled EAM has replaced the paper-based work order by tablets where technicians can work and keep track work assigned to others from anywhere.

Known for setting niche standards in the industry, Infor looks forward to continue to offer unique EAM solutions to “Maximize maintenance effectiveness, reduce inventory costs, increase reliability, and get flexible deployment,” concludes Philips.